Skip to main content

Privacy Policy

1. Name and contact details of the controller

The controller within the meaning of the Eu General Data Protection Regulation (hereinafter: Gdpr) and other national data protection laws of the Member States, as well as other data protection provisions, is:

Alexander Stenmans

ProRent GmbH,
Im Rohnweiher 12, 53797 Lohmar, Deutschland
E-Mail: info@prorent.eu
Phone: +49 (0) 2205 92016-0
Fax: +49 (0) 2205 92016-66

2. Name and contact details of the company Data Protection Officer

The controller’s Data Protection Officer is:

Alexander Stenmans

ProRent GmbH,
Im Rohnweiher 12, 53797 Lohmar, Deutschland
E-Mail: info@prorent.eu
Phone: +49 (0) 2205 92016-0
Fax: +49 (0) 2205 92016-66

3. General information on data processing

3.1 Scope of the processing of personal data

As a rule, we process your personal data only to the extent necessary to provide a functional website as well as our content and the services we offer, and generally only on the basis of your consent. An exception applies in cases where obtaining prior consent is not possible for factual reasons and the processing of the data is permitted by law.

3.2 Legal basis for the processing of personal data

The legal basis for processing operations involving personal data based on consent is Art. 6(1)(a) GDPR.

Where the processing of personal data is necessary for the performance of a contract to which the data subject is a party, Art. 6(1)(b) GDPR serves as the legal basis. This also applies to processing operations necessary to take steps prior to entering into a contract.

Where the processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6(1)(c) GDPR serves as the legal basis.

Where vital interests of the data subject or of another natural person require the processing of personal data, Art. 6(1)(d) GDPR serves as the legal basis.

Where processing is necessary for the purposes of legitimate interests pursued by our company or by a third party, and the interests, fundamental rights and freedoms of the data subject do not override the former interest, Art. 6(1)(f) GDPR serves as the legal basis for the processing.

3.3 Data deletion and storage period

Your personal data will be deleted or blocked as soon as the purpose for storing it no longer applies. Storage may also take place beyond this if provided for by the European or national legislator in Eu regulations, laws or other provisions to which the controller is subject. The data will also be blocked or deleted when a retention period prescribed by the above-mentioned provisions expires, unless continued storage of the data is necessary for the conclusion or performance of a contract.

4. Provision of the website and creation of log files

4.1 Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing device.

The following data is collected:

  • IP address of the requesting computer (anonymised),
  • date and time of access,
  • name and URL of the retrieved file,
  • website from which access is made (referrer URL)
  • browser used and, where applicable, the operating system of your computer as well as the name of your access provider.

The data is also stored in our system log files. This data is not stored together with other personal data relating to you.

4.2 Legal basis for data processing

The legal basis for the temporary storage of the data and the log files is Art. 6(1)(f) GDPR.

4.3 Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to your computer. For this purpose, your IP address must remain stored for the duration of the session.

Storage of log files takes place to ensure the functionality of our website. In addition, the data serves to optimise the website and to ensure the security of our information technology systems. In this context, the data is not evaluated for marketing purposes or to draw conclusions about your person.

These purposes also constitute our legitimate interest in data processing pursuant to Art. 6(1)(f) GDPR.

4.4 Duration of storage

The data is deleted as soon as it is no longer necessary for the purpose for which it was collected. In the case of data collected to provide the website, this is the case when the respective session has ended.

Where data is stored in log files, this is the case after no later than 30 days. Storage beyond this period is possible. In this case, users’ IP addresses are deleted or anonymised so that it is no longer possible to assign them to the accessing client.

4.5 Right to object and right of erasure

The collection of data for providing the website and the storage of the data in log files is essential for operating the website. Therefore, the user has no option to object.

5. Contact form and email contact

5.1 Description and scope of data processing

Our website includes a contact form that can be used to contact us electronically. If you use this option, both the contents of the required fields and any optional information will be transmitted to us and stored.

As part of the sending process, your consent to the processing of the data will be obtained and reference will be made to this Privacy Policy.

Alternatively, you can contact us via the email address provided. In this case, the personal data transmitted with the email will be stored.

In this context, the data is not passed on to third parties. The data is used exclusively to process the conversation.

5.2 Legal basis for data processing

Where you have given consent, the legal basis for processing the data is Art. 6(1)(a) GDPR.

The legal basis for processing data transmitted in the course of sending an email is Art. 6(1)(f) GDPR. If the email contact aims at the conclusion of a contract, an additional legal basis for processing is Art. 6(1)(b) GDPR.

5.3 Purpose of data processing

The processing of personal data from the input form serves solely to handle the contact request. In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.

5.4 Duration of storage

The data is deleted as soon as it is no longer necessary for the purpose for which it was collected. For personal data from the contact form input mask and those sent by email, this is the case when the respective conversation with you has ended. The conversation is deemed ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

5.5 Right to object and right of erasure

You have the option at any time to withdraw your consent to the processing of your personal data. If you contact us by email, you can object to the storage of your personal data at any time. In such a case, the conversation can no longer be continued.

You can declare the withdrawal of consent and the objection to storage via the email address stated in the Legal Notice (Imprint) or by phone using the stated telephone number.

All personal data stored in the course of contacting us will be deleted in this case.

6. Plugins and tools

This website does not use any privacy-relevant plugins or tools.

7. Rights of the data subject 

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

7.1 Right of access

You may request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing takes place, you may request the following information from the controller:

(1) the purposes for which the personal data is processed;

(2) the categories of personal data being processed;

(3) the recipients or categories of recipients to whom the personal data concerning you has been disclosed or will be disclosed;

(4) the envisaged period for which the personal data concerning you will be stored or, if specific information is not possible, the criteria used to determine that period;

(5) the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;

(6) the existence of a right to lodge a complaint with a supervisory authority;

(7) all available information as to the source of the data where the personal data is not collected from the data subject;

(8) the existence of automated decision-making, including profiling, pursuant to Art. 22(1) and (4) GDPR and—at least in those cases—meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

You have the right to request information as to whether personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

7.2 Right to rectification

You have the right to rectification and/or completion vis-à-vis the controller if the personal data processed concerning you is inaccurate or incomplete. The controller must carry out the rectification without undue delay.

7.3 Right to restriction of processing

You may request the restriction of processing of personal data concerning you under the following conditions:

(1) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;

(2) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of the use of the personal data instead;

(3) the controller no longer needs the personal data for the purposes of the processing, but you require it for the establishment, exercise or defence of legal claims; or

(4) if you have objected to processing pursuant to Art. 21(1) GDPR and it is not yet clear whether the legitimate grounds of the controller override your grounds.

Where processing of the personal data concerning you has been restricted, such personal data—apart from being stored—may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If the restriction of processing has been restricted under the above conditions, you will be informed by the controller before the restriction is lifted.

7.4 Right to erasure

a) Obligation to erase,

You may request that the controller erase personal data concerning you without undue delay, and the controller is obliged to erase this data without undue delay where one of the following grounds applies:

(1) the personal data concerning you is no longer necessary in relation to the purposes for which it was collected or otherwise processed;

(2) you withdraw consent on which the processing is based pursuant to Art. 6(1)(a) or Art. 9(2)(a) GDPR and where there is no other legal ground for the processing;

(3) you object to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21(2) GDPR;

(4) the personal data concerning you has been unlawfully processed;

(5) the personal data concerning you must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;

(6) the personal data concerning you has been collected in relation to the offer of information society services pursuant to Art. 8(1) GDPR.

b) Information to third parties

Where the controller has made the personal data concerning you public and is obliged pursuant to Art. 17(1) GDPR to erase it, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers who are processing the personal data that you, as a data subject, have requested the erasure by such controllers of any links to, or copy or replication of, that personal data.

c) Exceptions

The right to erasure does not apply to the extent that processing is necessary:

(1) for exercising the right of freedom of expression and information;

(2) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

(3) for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) as well as Art. 9(3) GDPR;

(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89(1) GDPR insofar as the right referred to in point (a) is likely to render impossible or seriously impair the achievement of the objectives of that processing; or

(5) for the establishment, exercise or defence of legal claims.

7.5 Right to be informed

If you have asserted the right to rectification, erasure or restriction of processing vis-à-vis the controller, the controller is obliged to notify all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves disproportionate effort.

You have the right to be informed by the controller about these recipients.

7.6 Right to data portability

You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data has been provided, provided that

(1) the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR; and

(2) the processing is carried out by automated means.\n\nIn exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The freedoms and rights of other persons must not be adversely affected by this.

The right to data portability does not apply to processing of personal data that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7.7 Right to object

You have the right, on grounds relating to your particular situation, to object at any time to processing of personal data concerning you which is based on Art. 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions.

The controller shall no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

Where the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing; this also applies to profiling to the extent that it is related to such direct marketing.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for such purposes.\n\nYou have the possibility, in the context of the use of information society services—notwithstanding Directive 2002/58/Ec—to exercise your right to object by automated means using technical specifications.

7.8 Right to withdraw consent under data protection law

You have the right to withdraw your data protection consent declaration at any time. The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

7.9 Automated decision-making in individual cases, including profiling

You have the right not to be subject to a decision based solely on automated processing—including profiling—which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

(1) is necessary for entering into, or performance of, a contract between you and the controller;

(2) is authorised by Union or Member State law to which the controller is subject and that law lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or

(3) is based on your explicit consent.

However, such decisions must not be based on special categories of personal data pursuant to Art. 9(1) GDPR unless Art. 9(2)(a) or (g) GDPR applies and suitable measures to safeguard your rights and freedoms and legitimate interests are in place.

With regard to the cases referred to in (1) and (3), the controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.

7.10 Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority with which the complaint has been lodged will inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.